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Ayan Putatunda

About

I have spent sixteen years making data usable by the systems that need it. That started with retail point-of-sale integration at Cognizant, in Kolkata, Buenos Aires, and San Francisco. It moved through a supply-chain AI product at Noodle.ai, where I built the pipeline from GBs to TBs and the team from two engineers to eight. At Achieve I unified half a million customer profiles into one governed lake on Google Cloud.

At Zendesk I lead AI-readiness work for the Zendesk Data Platform, a petabyte-scale Snowflake environment. The question I care about most: what does a data platform need to look like before an AI agent can be trusted with it? My answers so far are governed context, semantic layers exposed over MCP, and agentic workflows that keep a human at the review gate.

Outside work I build end to end at Axiomic AI, teach on Built from Bits and The Practitioners Pod, and mentor engineers making the move from pipelines to agents. I am a senior-member applicant at IEEE, a technical reviewer for Packt, and a speaker at IEEE AIC, dbt Summit, and the Applied AI Summit.

Ayan Putatunda

Career

  1. Nov 2024 – present
    Staff Data Engineer
    Zendesk, San Francisco
    • Lead AI-readiness work for the Zendesk Data Platform: Snowflake Cortex semantic layers and skills-driven agentic data engineering.
    • Architected petabyte-scale infrastructure with Fivetran, Airflow, and dbt; 40% better delivery efficiency at 99.9% uptime across 5+ engineering teams.
    • Established engineering best practices and mentor engineers on multi-system, long-term projects.
  2. May 2022 – Nov 2024
    Staff Data Engineer
    Achieve (formerly Freedom Financial Network), San Mateo
    • Led the FDR Sales Data Transformation on Google Cloud: 500K+ unified customer profiles in a BigQuery data lake.
    • Batch and streaming ETL frameworks reduced data inconsistencies by 60%.
  3. Sep 2019 – Apr 2022
    Engineering Manager, Principal Data Engineer, Senior Data Engineer
    Noodle.ai, Palo Alto and San Francisco
    • Architected the pipeline for a first-in-class supply chain AI platform; TB-scale, 99.9% uptime.
    • Built and scaled the data engineering team from 2 to 8 with 100% retention.
    • Configurable models and a reusable Airflow framework: implementation time down 50%, development up 60%.
  4. Oct 2010 – Sep 2019
    Team Lead, Associate Projects, Senior Developer, Programmer Analyst
    Cognizant, Kolkata / Buenos Aires / San Francisco
    • Multi-channel retail POS data integration (RAYMARK, MSBI, SQL Server) for global retail clients; 99.5% data accuracy with fault-tolerant ETL.
    • Automated reconciliation processes eliminated manual validation and reduced errors by 85%.

Education

  • Master of Computer Science in Data Science
    University of Illinois Urbana-Champaign
  • B.Tech in Computer Science and Engineering
    West Bengal Institute of Technology

Stack

Agentic AI
  • Anthropic Claude API
  • Claude Code
  • Claude Agent SDK
  • MCP
  • LangGraph
  • Multi-agent systems
  • RAG and vector search
  • LLM evaluation
Data platform
  • Snowflake
  • Snowflake Cortex
  • dbt
  • Airflow
  • Fivetran
  • BigQuery
  • Spark
  • Kimball modelling
  • Semantic layers
Languages and cloud
  • Python
  • SQL
  • Docker
  • GitHub Actions
  • GCP
  • Snowflake Data Cloud
Leadership
  • Technical mentoring
  • Team building
  • Stakeholder management
  • Engineering best practices