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Ayan Putatunda

Work

What I have designed, built, and shipped. Metrics are from the résumé and from talks I have given publicly; where something is a target rather than a result, it says so.

Skills-driven agentic data engineering

production
Zendesk Data Platform, 2025–2026

A governed library of AI skills and sub-agents that automates the analytics-engineering lifecycle across multi-repo dbt and ingestion workflows, with humans in the loop.

Claude CodeClaude Agent SDKLangGraphdbt-MCPSnowflakeGitHub Actions

Autonomous incident response agent

production
Zendesk Data Platform, 2025

Zero-touch detection, root-cause analysis, and auto-remediation of data pipeline failures using the Claude Agent SDK with Snowflake, dbt, and GitHub MCP servers.

Claude Agent SDKMCPSnowflakedbtGitHubAirflow

Customer Context Engine

poc
Zendesk Data Platform, 2025

Turns unstructured customer signals (Gong call transcripts, UserVoice feedback) into a queryable, ontology-classified layer on Snowflake and Neo4j.

SnowflakeNeo4jLLM classificationGongUserVoicePython

Conversational data agent

poc
Zendesk Data Platform, 2025

A master orchestrator with four domain sub-agents (ingestion, transformation, quality, analytics) that lets engineers run data operations in natural language.

LangGraphClaudeMCPSnowflakedbt

Semantic layer on Snowflake

production
Zendesk Data Platform, 2025–2026

A unified business vocabulary across 10+ domains, built with dbt metrics and Snowflake Cortex semantic views, so people and agents ask questions in the same words and get the same answer.

Snowflake CortexCortex Analystdbt metricsSemantic viewsDynamic SQL

FDR Sales Data Transformation

production
Achieve (formerly Freedom Financial Network), 2022–2024

Salesforce CRM integrated into a BigQuery data lake serving 500K+ unified customer profiles, standardized for ML model inputs and KPI dashboards.

Google BigQueryGCPAirflowPythonSalesforceStreaming + batch

Supply chain AI data platform

production
Noodle.ai, 2019–2022

End-to-end pipeline for a first-in-class supply chain AI product, processing TB-scale customer data with 99.9% uptime.

SnowflakeSparkAirflowPythonDocker

Axiomic AI

Three live products on one open-source agent harness. An experimental enterprise.

See Axiomic AI