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Conversational data agent
pocZendesk Data Platform, 2025
A master orchestrator with four domain sub-agents (ingestion, transformation, quality, analytics) that lets engineers run data operations in natural language.
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Problem
Cross-functional teams needed data work done but had to route every request through a data engineer who knew which system to touch.
Approach
- Orchestrator classifies intent and hands off to a specialist sub-agent; each sub-agent has a narrow tool surface and its own guardrails.
- Every action is logged with the sub-agent's reasoning so the run can be audited after the fact.
Impact
- Natural-language-driven data operations for non-engineers.
- Accelerated cross-functional data delivery; became the seed of the multi-agent data access RFC for the platform.