Back to work
FDR Sales Data Transformation
productionAchieve (formerly Freedom Financial Network), 2022–2024
Salesforce CRM integrated into a BigQuery data lake serving 500K+ unified customer profiles, standardized for ML model inputs and KPI dashboards.
Google BigQueryGCPAirflowPythonSalesforceStreaming + batch
Problem
Sales data lived in Salesforce in a shape no data scientist could use. Batch and streaming feeds disagreed with each other, and every team kept its own copy of the truth.
Approach
- Architected the data model integrating Salesforce into a governed BigQuery lake with one customer profile per person.
- Built batch and streaming ETL frameworks that standardize financial data before it reaches model inputs or dashboards.
Impact
- 500K+ unified customer profiles.
- Data inconsistencies reduced by 60%.
- Real-time KPI monitoring and personalized customer experiences for the Freedom Debt Relief business.